Reviews



Recent Jobs and Reviews in Sussex, WI

Rated 5.0 out of 5 stars based on 17 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, knowledge, and efficiency demonstrated by the service providers. A dominant theme throughout is the technicians' ability to communicate effectively, with reviewers frequently praising how well procedures were explained in understandable terms and how thoroughly questions were answered. The friendly and personable nature of the staff emerges as another strong positive trend, with customers noting the approachable demeanor and courteous interactions they experienced. Timeliness and efficiency are repeatedly highlighted as strengths, with many noting prompt arrivals and quick completion of work. Customers also express confidence in the expertise provided, particularly appreciating when technicians identified potential issues proactively or offered multiple solution options. The thoroughness of assessments and the care taken during work completion receive consistent praise, as does the professionalism maintained throughout the service process. The reviews convey a sense of trust and relief, with customers feeling well-informed and satisfied with both the quality of work and the overall experience. The tone is decidedly positive, reflecting strong customer loyalty and willingness to recommend the services to others.

Job Locations and Reviews

Sussex, WI - Completed comprehensive member check-up on 11-year-old York gas furnace (Model TG9S060B12MP11B) and Bradford White gas water heater. Performed full system inspection including blower assembly evaluation, noting dust and residue accumulation on blower wheel and fan blades requiring attention for optimal airflow efficiency. Verified equipment specifications, confirmed heat exchanger warranty remains active through 2034, and documented system operational status for maintenance records.
Jim A.
Jim A. Checked in
Completed comprehensive member check-up on 11-year-old York gas furnace (Model TG9S060B12MP11B) and Bradford White gas water heater. Performed full system inspection including blower assembly evaluation, noting dust and residue accumulation on blower wheel and fan blades requiring attention for optimal airflow efficiency. Verified equipment specifications, confirmed heat exchanger warranty remains active through 2034, and documented system operational status for maintenance records.
Sussex, WI 53089
Conducted site assessment for second-floor bathroom conversion project involving removal of existing bathtub-shower combination unit and installation of new shower pan. Evaluated current configuration including beige grid-pattern tile surround, white acrylic tub, standard chrome fixtures, and adjacent vanity placement. Documented existing plumbing connections, drainage access, flooring substrate conditions, and electrical outlet positioning for project planning. Assessed structural requirements for tub removal, shower pan installation, tile demolition scope, and potential waterproofing modifications needed for conversion.
Conducted site assessment for second-floor bathroom conversion project involving removal of existing bathtub-shower combination unit and installation of new shower pan. Evaluated current configuration including beige grid-pattern tile surround, white acrylic tub, standard chrome fixtures, and adjacent vanity placement. Documented existing plumbing connections, drainage access, flooring substrate conditions, and electrical outlet positioning for project planning. Assessed structural requirements for tub removal, shower pan installation, tile demolition scope, and potential waterproofing modifications needed for conversion.
Neil H.
Neil H. Checked in
Conducted site assessment for second-floor bathroom conversion project involving removal of existing bathtub-shower combination unit and installation of new shower pan. Evaluated current configuration including beige grid-pattern tile surround, white acrylic tub, standard chrome fixtures, and adjacent vanity placement. Documented existing plumbing connections, drainage access, flooring substrate conditions, and electrical outlet positioning for project planning. Assessed structural requirements for tub removal, shower pan installation, tile demolition scope, and potential waterproofing modifications needed for conversion.
Sussex, WI 53089
Review
Gave us options for pricing
Perry Gaudynski - Sussex, WI 53089
Completed replacement of customer-supplied toilet and faucet in basement of 1995 residential property. Verified existing Rheem XG50T12HE40U0 water heater (3 years old, installed 5/2023) during service visit. Documented corroded shower drain assembly with significant rust accumulation on metal flange and mineral deposits on surrounding tile surface, indicating potential water quality issues and aging plumbing components requiring future attention.
Completed replacement of customer-supplied toilet and faucet in basement of 1995 residential property. Verified existing Rheem XG50T12HE40U0 water heater (3 years old, installed 5/2023) during service visit. Documented corroded shower drain assembly with significant rust accumulation on metal flange and mineral deposits on surrounding tile surface, indicating potential water quality issues and aging plumbing components requiring future attention.
David B.
David B. Checked in
Completed replacement of customer-supplied toilet and faucet in basement of 1995 residential property. Verified existing Rheem XG50T12HE40U0 water heater (3 years old, installed 5/2023) during service visit. Documented corroded shower drain assembly with significant rust accumulation on metal flange and mineral deposits on surrounding tile surface, indicating potential water quality issues and aging plumbing components requiring future attention.
Sussex, WI 53089
Responded to service call for outdoor spigot experiencing constant drip and reduced water pressure. Inspected 12-inch frost-proof outdoor faucet at 2011 residential property and diagnosed failure of internal valve seat and washer assembly causing both the persistent leak and restricted flow. Replaced worn components and verified proper operation with full water pressure restored and no residual dripping upon completion.
Responded to service call for outdoor spigot experiencing constant drip and reduced water pressure. Inspected 12-inch frost-proof outdoor faucet at 2011 residential property and diagnosed failure of internal valve seat and washer assembly causing both the persistent leak and restricted flow. Replaced worn components and verified proper operation with full water pressure restored and no residual dripping upon completion.
David B.
David B. Checked in
Responded to service call for outdoor spigot experiencing constant drip and reduced water pressure. Inspected 12-inch frost-proof outdoor faucet at 2011 residential property and diagnosed failure of internal valve seat and washer assembly causing both the persistent leak and restricted flow. Replaced worn components and verified proper operation with full water pressure restored and no residual dripping upon completion.
Sussex, WI 53089
Sussex, WI - Completed warranty evaporator coil replacement on 1-year-old Goodman GLXS3BN1810 air conditioning system experiencing repeated freezing issues and no cooling. Replaced defective evaporator coil with warranty part, verified refrigerant charge, tested system operation, and confirmed proper airflow and temperature differential across coil.
Alex K.
Alex K. Checked in
Completed warranty evaporator coil replacement on 1-year-old Goodman GLXS3BN1810 air conditioning system experiencing repeated freezing issues and no cooling. Replaced defective evaporator coil with warranty part, verified refrigerant charge, tested system operation, and confirmed proper airflow and temperature differential across coil.
Sussex, WI 53089
Review
David was great! This is me second positive experience with a technician from Cardinal. This time was a plumbing service call. Great communication ahead of his arrival time. Friendly and professional and efficient service visit. No upselling. Highly recommend!
Jen - Sussex, WI 53089
Review
Matt was great! Friendly and knowledgeable, no high pressure sales tactics. As a teacher, I give Matt an A++!
Jen - Sussex, WI 53089
Review
Alex found a solution while being respectful and a good listener. He has lots of experience and I would have him back. The Cardinal Care plan is a good value.
Jennifer W - Sussex, WI 53089
Review
Great job!
Ann - Sussex, WI 53089