Mike Schuett was our electrician. Our Drier outlet and plug to the drier was burnt. I had called Carinal and Jenn was extremely professional. What I enjoyed was Mike took the time to explain things to me, and showed me what had happened not only to the plug of the drier, but also the outlet in the wall! it was so hot that it melted the casing that held the wires in the wall. Mike said, the plastic is strong enough to withstand a lot of heat and for it to be melted, boy were we lucky, he said this could have gone a bad direction (fire). He replaced everything and we are now up and running again. Thank you Cardinal! and thank you Mike for everything.